FAQ
01
Where are you located?
We are located at 1326 Pecan St in Colorado Springs.
03
05
Part of my order is missing
In the rare case something is missing from your order, first, we apologize for any inconvenience! Just contact us directly and we will work to resolve this matter as quickly as possible!
07
Which methods of payment can I use?
We accept all major credit cards and cash. Checks and EFT transfers may be also used to pay for parts, or to prepay for services, $50 returned check fee applies. We also work with Afterpay for easy financing including interest free plans!
02
Do you have a retail store?
Yes, we carry a few parts, and will be growing our inventory. We can also order in nearly any part you are looking for and can price match most competitors!
04
Can I track my order ?
Yes, tracking information will be sent to the email you provided at checkout. Please note once your order ships, we have no control over the delivery time. Please contact us directly if you need express/overnight shipping prior to ordering.
06
You’ve sent me the wrong items
We work very hard to ensure the correct parts are sent for your application. On occasion there are compatibility issues between certain parts, years, models, etc, If the product shipped does not work for you, contact us for an exchange or full refund based on our standard return policy.
08
Has my order been sent yet ?
For all orders that are shipped directly to you, we will send tracking information to the email you provided as soon at the item(s) ship. There should be an estimated ship time in your order confirmation email. Feel free to email us at info@evolutionoffroadco.com for more information